Privacy Policy
Introduction
Welcome to LearnSpanishWithIvi (“we”, “our”, “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights. It applies to our website, communications, and services (collectively, the “Services”).
Who is the Data Controller?
- Controller
- LearnSpanishWithIvi
- Contact email
- learnspanishwithivi@gmail.com
- Location
- Madrid, Spain
Personal Data We Collect
- Contact data: name, email address, phone/WhatsApp.
- Booking & communications: messages you send us, your preferences, class selections.
- Usage data: pages visited, interactions, device and browser information (through cookies/analytics).
- Payment info: if applicable, processed securely by third-party providers (we don’t store full card details).
- Social media: usernames or profile links you share with us (e.g., Instagram or WhatsApp).
How We Use Your Data
- To provide and personalize classes and related materials.
- To answer inquiries and manage bookings (email/WhatsApp).
- To improve our website and Services (analytics, troubleshooting).
- To send important notices (e.g., policy updates, schedule changes).
- With your consent, to share updates or offers you might like.
Legal Bases for Processing (GDPR/UK GDPR)
- Contract: to deliver the Services you request.
- Consent: e.g., for marketing or optional cookies. You can withdraw at any time.
- Legitimate interests: e.g., improving our Services, preventing misuse, keeping the website secure.
- Legal obligation: where laws require we keep certain records.
Cookies & Similar Technologies
We use necessary cookies to make the site work and optional cookies (e.g., analytics, advertising) to measure performance and improve your experience. Where required, we ask for your consent. You can manage your preferences at any time via our cookie banner or your browser settings.
Analytics & Advertising
We may use analytics services (e.g., Google Analytics) to understand how visitors use our site, and advertising tools (e.g., Google Ads) to reach people who may be interested in our classes. These providers may set cookies or collect identifiers and usage data. Where required, we obtain your consent before loading these tools.
Sharing Your Data
We do not sell your personal data. We may share limited data with service providers who help us run the Services (hosting, analytics, communications, payments). These providers are bound by confidentiality and only process data per our instructions.
We may also disclose data if required by law, to protect our rights, or in the context of a business change (e.g., reorganization) in compliance with applicable law.
International Transfers
Your data may be processed in countries outside your own. Where applicable, we rely on safeguards such as Standard Contractual Clauses or other lawful transfer mechanisms to protect your information.
Data Retention
We keep personal data only as long as necessary for the purposes described in this Policy (for example, while you are an active student) and as required by law. When no longer needed, we securely delete or anonymize the information.
Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict certain processing, and request portability.
- Withdraw consent at any time (for processing based on consent).
- Lodge a complaint with your local data protection authority.
To exercise your rights, contact us at learnspanishwithivi@gmail.com.
Additional Information for California Residents (CCPA/CPRA)
If you are a California resident, you have rights to know, access, correct, and delete certain personal information, and to opt out of “selling” or “sharing” (as defined by California law). We do not sell personal information for money. To exercise these rights, contact us at the email above and indicate you are making a “CCPA request”.
Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.
Children’s Privacy
Our Services may include classes for children, which are requested and managed by parents or guardians. We do not knowingly collect personal data from children without appropriate consent as required by law. If you believe a child has provided us data without consent, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the new version on this page and update the “Last updated” date above. If changes are material, we may provide additional notice.
Contact Us
If you have questions about this Policy or how we process your data, please contact:
- learnspanishwithivi@gmail.com
- Address
- Madrid, Spain